Privacy Policy

Legal Document

1. Introduction

Last updated: 1 June 2026

This Privacy Policy sets out how 789bd ("we", "us", or "our") collects, uses, stores, and protects the personal information of users who access or use our online casino and sports betting platform at https://789bd.vu. We are committed to handling your personal data responsibly, transparently, and in accordance with widely accepted data protection principles.

By registering an account, depositing funds, or otherwise using our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with any part of this policy, please discontinue using our services immediately.

2. Information We Collect

To provide our betting and casino services effectively, we collect several categories of information from our users. Below is a detailed breakdown of the types of data we may collect.

2.1 Account Registration Information

• Full name and date of birth (to verify you meet the minimum age requirement of 21 years)
• Email address and mobile phone number
• Username and encrypted password
• Residential address (city, district, and country within Bangladesh)
• National ID, passport, or other government-issued identity documents where required for KYC verification

2.2 Financial and Transaction Information

• Payment method details such as bKash wallet number, Nagad account, Rocket account, Upay account, or bank account details (Dutch-Bangla Bank, BRAC Bank, City Bank, etc.)
• Deposit and withdrawal history, including transaction timestamps, amounts in BDT, and reference numbers
• Bonus redemption records and wagering activity logs
• Responsible gaming limits including deposit caps and self-exclusion periods

2.3 Technical and Usage Information

• IP address, device type, operating system, and browser or app version
• Pages visited, time spent on each section, and interaction patterns within the platform
• Session logs, error reports, and performance diagnostics used to maintain and improve the service

3. How We Use Your Information

The personal information we collect is used strictly for legitimate operational and compliance purposes. Specifically, 789bd uses your data to:

• Create and manage your 789bd account, including identity verification and age-gate checks (21+ minimum)
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard securely
• Deliver and personalise our cricket betting, slots, live casino, and crash game services
• Communicate service updates, bonus offers, and promotional information to eligible users
• Detect and prevent fraudulent activity, money laundering, and other illegal conduct on the platform
• Meet our obligations under applicable anti-money laundering (AML) and know-your-customer (KYC) requirements
• Analyse platform usage to improve user experience, resolve technical issues, and develop new features

4. How We Share Your Information

789bd does not sell, rent, or trade your personal data to third parties for commercial gain. However, there are limited circumstances in which your information may be shared with trusted parties, as detailed below.

4.1 Payment Service Providers

To process financial transactions, we share necessary payment details with regulated mobile financial service providers including bKash, Nagad, and Rocket, as well as international card networks such as Visa and Mastercard. These providers are contractually bound to use your data solely for payment processing purposes.

4.2 Technology and Platform Partners

We work with game studio partners such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to deliver our game catalogue. These studios may receive anonymised usage data related to gameplay sessions. No personally identifiable information such as your name, address, or payment details is shared with game studios.

4.3 Legal and Regulatory Authorities

We may disclose personal information to law enforcement agencies, regulators, or courts when legally obligated to do so, or when we have a good-faith belief that disclosure is necessary to protect the rights, safety, or property of 789bd, our users, or the public.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, personal data held by 789bd may be transferred to the acquiring entity, subject to the same privacy obligations set out in this policy. Users will be notified of any such change in advance.

5. Cookies and Tracking Technologies

789bd uses cookies and similar tracking technologies to improve the functionality, performance, and personalisation of our platform. A cookie is a small text file placed on your device when you visit our website. Cookies do not contain executable code and cannot carry viruses.

5.1 Essential Cookies

These cookies are necessary for the basic functioning of the platform. They enable secure login sessions, remember your language preference (English or Bengali), maintain your shopping basket during a deposit flow, and ensure the site loads correctly. You cannot opt out of essential cookies and continue to use the service.

5.2 Analytics Cookies

We use analytics cookies to understand how users interact with 789bd — which pages are visited most, how long users engage with game categories, and where users exit the funnel. This data is aggregated and anonymised; it does not identify you individually. It helps us make the platform better for all Bangladeshi players.

5.3 Preference Cookies

Preference cookies allow 789bd to remember choices you have made on the platform, such as your preferred payment method, game filters you have applied, or display settings. Disabling these cookies means you may need to reset your preferences each time you visit.

6. Data Security

789bd takes data security seriously. We implement a range of technical and organisational safeguards designed to protect your personal information from unauthorised access, disclosure, alteration, and destruction.

Our security measures include, but are not limited to, the following:

• 256-bit SSL/TLS encryption on all data transmitted between your device and our servers
• Hashed and salted password storage — we never store plain-text passwords
• Role-based access controls ensuring that only authorised internal staff can access sensitive user data
• Regular security audits and vulnerability assessments of our platform infrastructure

Despite these measures, no internet-based service can guarantee absolute security. We strongly encourage you to choose a strong unique password, avoid sharing your account credentials, and contact us immediately at [email protected] if you suspect unauthorised access to your account.

7. Data Retention

We retain your personal data for as long as your account is active and for a reasonable period thereafter, or as long as necessary to fulfil the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. In practice, this means account data is typically retained for a minimum of five years following the closure of an account to satisfy AML and financial record-keeping requirements.

When your data is no longer required, we will securely delete or anonymise it in accordance with our internal data destruction procedures.

8. Your Rights

As a user of 789bd, you have the following rights in relation to your personal data. You may exercise these rights at any time by contacting us at [email protected].

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may ask us to correct inaccurate or incomplete personal data
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected
• Right to restrict processing — you may ask us to limit how we use your data in certain circumstances
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

We will respond to all legitimate data rights requests within a reasonable timeframe. Please note that certain rights may be subject to legal limitations — for example, we cannot erase data that we are legally required to retain for AML compliance purposes.

9. Third-Party Links

Our platform may occasionally reference third-party services such as payment gateways or game studios in informational content. These third parties operate their own privacy policies independently of 789bd, and we are not responsible for the privacy practices or content of those external services.

We strongly recommend that you review the privacy policies of any third-party service you interact with, particularly when making payments through bKash, Nagad, Rocket, or Upay, as those services are governed by their own terms and conditions.

10. Minors and Age Restriction

789bd is strictly an adults-only platform. Our services are not directed at, and must not be used by, any person under the age of 21. We do not knowingly collect personal information from individuals under the age of 21. During registration, all users must confirm they are 21 years of age or older. We apply age verification checks as part of our KYC process to enforce this restriction.

11. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for any other legitimate operational reason. When we make material changes, we will notify registered users via email or via a prominent notice on the platform at least 7 days before the changes take effect.

The most current version of this Privacy Policy will always be accessible on this page at https://789bd.vu/privacy-policy. Your continued use of the 789bd platform following any posted update constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 789bd handles your personal data, please contact our dedicated privacy support team. We are committed to responding promptly and resolving your queries in a professional manner.

Email us at: [email protected] — available 7 days a week. Our support team handles all privacy-related queries in English and Bengali for players across Bangladesh.